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MC266255: Dual-tone multi-frequency (DTMF) for Teams on Citrix VDI

Dual-tone multi-frequency (DTMF) for Teams will soon be available for users on Citrix VDI. If your organization is not using Citrix VDI you can disregard this message.

MC266255: Dual-tone multi-frequency (DTMF) for Teams on Citrix VDI

Affected Workloads

  • Microsoft Teams

When will this happen

We expect this rollout to begin in mid-August (previously mid-July) and be completed by late August (previously late July).

How will this change affect your organization

Previously, when a Citrix VDI user calls into the meeting using the dial-in number, the call is connected, but users are not admitted to the meeting because DTMF tone is not sent. Once the feature is supportable, when the same user enters the conference ID, DTMF will recognize the ID being entered and admit user to the meeting.

What you need to do to prepare

No action is required.

Message ID: MC266255
Published: 01 July 2021
Updated: 10 August 2021
Effective: August 16, 2021

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