This new Teams release will expand support and allow calling participants to transfer an ongoing VoIP, PSTN or Group call between Teams devices. Users will be able to transfer a call from one device to another or even add a second device to the same call. This message is associated with Microsoft 365 Roadmap ID 68776.
Transfer calls between desktop and mobile allows a user to move their call between devices.
Affected Workloads
- Microsoft Teams
When this will happen
This feature will roll out to Standard and GCC tenants from early July (previously early June) to late July (previously late June).
How this will affect your organization
After joining a Teams call on one device, users will be able to join the same call on a second device. For example; going from desktop to a mobile device or even to another desktop. Additionally, they will be able to transfer a call from one device to a second device, in the same call, if there is a need to share content from the second device.
Option to join Teams call from another device.
Teams will provide two options: Add this device, and Transfer to this device.
What you need to do to prepare
You might want to notify your users about this new capability and update your training and documentation as appropriate.
Message ID: MC242825
Published: 03 March 2021
Updated: 30 June 2021
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
