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How to Fix the “No Internet Connection” Error on Windows 10

Are you frustrated by the “No internet connection” error on your Windows 10 device? This error can prevent you from accessing online services, browsing the web, or using your favorite apps. In this article, we will show you how to troubleshoot and fix this common problem using various methods.

What Causes the “No Internet Connection” Error on Windows 10?

The “No internet connection” error on Windows 10 can be caused by various factors, such as:

  • A faulty or outdated network driver
  • A misconfigured network adapter or firewall
  • A corrupted or missing system file
  • A network outage or interference
  • A malware infection or a virus attack

How to Fix the "No Internet Connection" Error on Windows 10

How to Troubleshoot the “No Internet Connection” Error on Windows 10?

Before you try to fix the “No internet connection” error on Windows 10, you should first perform some basic troubleshooting steps to identify and eliminate any potential causes of the problem. Here are some things you can do:

  • Restart your device and your router or modem. Sometimes, a simple reboot can resolve the issue by refreshing the network settings and clearing any temporary glitches.
  • Check your network cable and make sure it is securely plugged in. If you are using a wireless connection, make sure you are within the range of your router or modem and that your Wi-Fi is turned on.
  • Run the Network troubleshooter. This is a built-in tool that can automatically detect and fix common issues with your network connection. To run it, go to Settings > Network & Internet > Status > Network troubleshooter. Follow the on-screen instructions and let the tool scan and repair any problems it finds.
  • Check your network status and settings. Make sure you are connected to the right network and that your network profile is set to private or public depending on your preference. You can also check if your IP address, DNS server, and gateway are configured correctly. To do this, go to Settings > Network & Internet > Status > Properties.
  • Disable any VPN or proxy software that might interfere with your network connection. Some VPN or proxy services might block or redirect your traffic, causing the “No internet connection” error. To disable them, go to Settings > Network & Internet > VPN or Proxy and turn off any active connections.

How to Fix the “No Internet Connection” Error on Windows 10?

If the basic troubleshooting steps did not work, you can try some more advanced methods to fix the “No internet connection” error on Windows 10. Here are some possible solutions:

Update your network driver

A faulty or outdated network driver can cause compatibility issues and prevent your device from connecting to the internet. To update your network driver, go to Device Manager > Network adapters > Right-click on your network adapter > Update driver. You can also download the latest driver from the manufacturer’s website and install it manually.

Reset your network adapter or firewall

A misconfigured network adapter or firewall can block or limit your internet access. To reset them, go to Settings > Network & Internet > Status > Network reset. This will remove and reinstall all your network devices and restore their settings to default. You might need to restart your device after this process.

Run DISM and SFC commands

A corrupted or missing system file can affect your network functionality and cause the “No internet connection” error. To repair them, you can use the DISM (Deployment Image Servicing and Management) and SFC (System File Checker) commands in an elevated Command Prompt. To do this, type cmd in the search box, right-click on Command Prompt, and select Run as administrator. Then type the following commands one by one and press Enter after each one:

dism /online /cleanup-image /restorehealth 
sfc /scannow

These commands will scan and repair any damaged system files and restore their integrity.

Contact your ISP or network administrator

If none of the above methods worked, there might be a problem with your ISP (Internet Service Provider) or your network infrastructure. You can contact them and ask for assistance or check if there is any network outage or interference in your area.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions related to the “No internet connection” error on Windows 10:

Question: How do I check if I have internet access?

Answer: You can check if you have internet access by opening a web browser and visiting a website like Google.com or Bing.com. If you can load the website without any errors, then you have internet access. If you see an error message like “This site can’t be reached” or “You’re not connected”, then you don’t have internet access.

Question: How do I check my internet speed?

Answer: You can check your internet speed by using an online tool like Speedtest.net or Fast.com. These tools will measure your download and upload speeds as well as your ping and latency. You can compare these results with your ISP’s advertised speed and see if you are getting the service you paid for.

Question: How do I fix a slow internet connection?

Answer: A slow internet connection can be caused by various factors, such as network congestion, bandwidth throttling, device limitations, or malware infection. To fix a slow internet connection, you can try some of the following tips:

  • Close any unnecessary programs or tabs that might use up your bandwidth.
  • Clear your browser cache and cookies to improve your browsing performance.
  • Scan your device for any malware or viruses that might slow down your system or hijack your network.
  • Use a wired connection instead of a wireless one for better stability and speed.
  • Upgrade your router or modem to a newer model that supports higher speeds and frequencies.

Summary

The “No internet connection” error on Windows 10 is a common problem that can prevent you from accessing online services, browsing the web, or using your favorite apps. To fix this error, you can try some of the methods we discussed in this article, such as:

  • Restarting your device and your router or modem
  • Running the Network troubleshooter
  • Checking your network status and settings
  • Disabling any VPN or proxy software
  • Updating your network driver
  • Resetting your network adapter or firewall
  • Running DISM and SFC commands
  • Contacting your ISP or network administrator

We hope this article helped you resolve the “No internet connection” error on Windows 10 and enjoy a smooth and secure internet experience.

Disclaimer: This article is for informational purposes only and does not constitute professional advice. We are not affiliated with any of the products or services mentioned in this article. We do not guarantee the accuracy, completeness, or reliability of the information provided in this article. You should always consult with a qualified expert before making any decisions or taking any actions related to the topics covered in this article.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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