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New Features added in Google Apps Mobile Management for Android

Device Policy mobile app for Android has been updated to provide several new features to assist organizations with meeting the challenge of both helping employees be more productive and protecting corporate data.

The new features include inactive account wipe, support for EAP-based WiFi networks, compromised device detection, and additional reporting fields to help admins better understand the devices their employees use and to troubleshoot issues.

  • Inactive account wipe: Set policies that will wipe an inactive account from a device if it has not been synced for a predetermined number of days, so a lost device that wasn’t reported or the old device left in a drawer does not cause a security risk.
  • Support for EAP-based WiFi Networks: Configure settings and distribute certificate authority (CA) based certs for EAP networks.
  • Compromised device detection: Set policies that will detect signals for common forms of a compromised device, such as “rooting” or installing a custom “ROM”, and block that device.
  • Additional reporting fields: Access new reporting fields via the API and Admin console to better understand the devices that are in use and troubleshoot issues. Additional fields include: Serial number, IMEI, MEID, WiFi MAC address, baseband version, kernel version, build number, mobile operator/carrier, language settings, and account ownership/management.

* Google Apps Mobile Management is only available for Google Apps for Business, Education, and Government customers.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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