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In service, the most important metric is customer satisfaction. A customer whose equipment is up and performing to specification is a happy one—but your team might lack the insights they need to improve first-time-fix rates (FTFR), mean time to repair (MTTR), and other key KPIs. This article explores how remote condition monitoring unlocks actionable data …

Read More about Drive Key Customer Satisfaction KPIs with Remote Condition Monitoring
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