MSP

Earlier this year we conducted our first ever Global Benchmark Survey, and what a success it was! With nearly 60 questions, we received an incredible volume of invaluable responses, and now we’ve compiled the data into one stellar report. What can you expect to find? This report, rich in business intelligence, is a combination of …

Waste comes in many forms and is epidemic in business today. Reducing waste helps MSPs to both increase margins and grow their businesses at the same time. So how do you effectively reduce waste in your organization? How do you create a sustainable infrastructure that allows you to get ahead of the game and stay …

It’s well known that many SMBs lack advanced security expertise. While many have some security tools in place, those tools rarely work together, often provide minimal protection, are not fully deployed or outdated, which creates significant security gaps. MSPs are strategically positioned to help SMBs with their security needs and to take advantage of a …

There are many blogs, articles and whitepapers out there that discuss why you should partner with a Managed Security Services Provider (MSSP). But once you’ve made the decision to partner with a Managed Security Services Provider, what criteria should you consider? To learn more, read the article The Top Five Evaluation Criteria When Selecting an …

Take control of the Internet and grow your bottom line. Finding a cost-effective solution to secure your network that is easy to manage, reliable, and provides superior protection is a challenge. Learn how to make more money with DNS protection and save countless hours on infection-related technical support and remediation, while your clients save numerous …

Deploying application services may be simple–but having the confidence to deliver applications anywhere and securely requires a little more groundwork. To find out what exactly was required for app-centric success, we surveyed close to 2,000 respondents in Asia Pacific in our fifth annual State of Application Services report. What did we find? Optimizing performance and …

Of all the assets that MSPs must successfully manage in order to be profitable, the most important is time. As the MSP marketplace becomes more competitive and margins tighten, MSPs must find a way to reduce costs without diminishing service quality for their clients. Learn how in this new guide on automation. One of the …

The MSP marketplace is constantly evolving and understanding the big picture is a critical first step. This eBook examines the practices and trends that differentiate these “Bionic MSPs” from their lower-growth peers. Each year Kaseya conducts an extensive worldwide survey of MSPs to provide visibility into MSP market growth, highlight behaviors and strategies that set …

Cyber security will undoubtedly be a topic of conversation with clients as the awareness of evolving risk heightens. In this new era of cyber security, it’s your responsibility as an MSP to understand how to successfully navigate the modern landscape and ease your clients’ minds. This article is your guide to effectively communicating with your …

Technology evolves and changes so quickly in this industry, and it can be difficult for managed services providers (MSPs) to stay up to date on the latest tools, trends and best practices. Remote Monitoring and Management (RMM) software allows MSPs to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via …

This article is your one-stop shopping resource for all things managed IT services. Inside, you’ll discover the history and evolution of the MSP, the business case for an integrated RMM/NOC partnership, cost-benefit & TCO analysis, what to look for in an RMM/NOC provider, explore various tools and service delivery models designed to help MSPs better-serve …

Businesses of all sizes, large or small are facing cyber attacks that are growing in number, sophistication, and cost. As a result, business leaders of many organizations are making network security a top priority and looking to migrate some or all of the risk out of their IT departments and into the hands of managed …

Many MSPs struggle to develop a pricing strategy that works. Delivering managed services is all about making the margins you want/need on the services you deliver. MSPs use a variety of pricing strategies today, and yours will ultimately be dictated by your business’ specific needs. But, the good news is that developing a pricing model …

Cybersecurity incidents are impacting small- to medium- size businesses (SMBs) more and more. According to a survey conducted by the 2112 Group, whether a channel partner calls itself a value added reseller (VAR) or managed service provider (MSP), managed services represent a significant and strategic piece of their overall operations, value proposition and revenue and …

If you are MSSP, you know how important it is to win and retain business. You must demonstrate the ability to deliver security services more competently and less expensively than clients can achieve on their own. This article will show you how to optimize and monetize security services. Read on this article to learn: Three …