There are several implications to choosing to outsource SD-WAN to your carrier. The enterprise wide area networks are mission-critical resources for most enterprises. And when it came to managing and running the WAN, enterprises could choose between two distinct models: Do it Yourself (DIY) or managed WAN services. But with the evolution of SD-WANs, we’re […]
Author Archives: Solution Consultant
Automation for 5G Network Rollout Process
Rolling out 5G services is an opportunity for telco operators to enhance automation, improve customer experience and meet their business goals. This article outlines the route to success on each count, and shows why 5G rollout should be viewed as the start of network automation rather than its culmination. Read now to discover: The symbiotic […]
Maximize the use of AI in Commerce to Improve Customer Experience
2020 is coming up fast, but did you know it is predicted that by then, 85% of customer service interactions will be powered by AI bots? Did you also know that by 2020, 100 million consumers are expected to shop using AR technology? The use of AI in commerce is the future of customer experience […]
Employee Advocacy on Social Media Work for Your Business
Employee advocacy is the new influencer marketing. By activating your employees to be passionate about their work and your company, you can grow them into your most dedicated and authentic brand ambassadors, which boosts your brand reputation and attracts new talent. Employee advocacy on social media is essentially the promotion of your brand, products, services, […]
Solution Briefs: IxProbe + Hawkeye to Help Service Providers Take Control of Last-Mile Delivery
Without access to last-mile devices like modems and routers, monitoring client-site SLAs has never been easy — until now. Read on this article to learn how you can meet tough SLAs and lock in service assurance across all your client sites regardless of access. Discover how to monitor your network’s edge in real time, gain […]
Moving Workloads to AWS with Versent’s Yellow Brick Road
A pragmatic, real-world look at how we’ve helped organisations lay solid, organised foundations, move workloads into AWS and drive real business outcomes. Understanding your application and server landscapes is one of the most challenging components of moving to the cloud. Knowing what is important to your business is the key to successful cloud migration. Explore […]
Explain Common Questions of Bitcoin and Crypto In Simple Terms
With a topic like crypto and Bitcoin, it can be difficult to know where to start. Understandably, crypto newcomers have a mountain of questions. What is Bitcoin? Why should you care about crypto? What makes Bitcoin so unique? How does it work? And how can you invest? The purpose of this article is to answer […]
What You Should Know before Preparation to Microsoft 70-410 Exam
Microsoft is a world leader in manufacturing and distributing computer software, personal computers, and electronics. Besides catering to the enormous demand for computer products and peripheries, Microsoft is actively involved in shaping the technical skills of IT professionals by offering the technical certification program. The certifications it issues enable the candidate to prepare for many […]
Why Training, Change Management and User Buy-In Are Key to Deploy Omnichannel Technology
Overlooking the human element of new in-store technology is a leading reason many businesses fail to make changes to adapt to new market trends. Successful implementation requires stakeholders to consider the team of people who will be using the new technology. Implementation projects can be frustrating and costly for unprepared businesses. This guide shows how […]
How will 5G Impact Wireless Retailers?
To say that 5G will have an impact is an understatement. With the rising expectations of today’s tech-savvy consumer, retailers need a way to keep up with the trends and on top of the competition; this new, improved network could be just the thing. But when will these changes take place and what are the […]
How to Align Team, Prove ROI and Present Winning Business Case for New In-Store Technology
When you’re preparing your stores for the future of retail, one of the most effective changes you can enact is to implement innovative technologies. But it’s not enough for new systems to be what your business needs; they need to show proven profitability. Building a strong case for a proposed retail technology is the best […]
Referral Success in the Gifting Sector
What are the trends in the gift market, and how can referrals boost acquisition? The gift market is the perfect environment for referrals. This guide to outline the key trends and how referrals can play a part in driving new customers during peak shopping periods. Key dates for the gift sector Recent gifting trends How […]
Meet The Brands Disrupting The Future of Commerce
In today’s “consumer anywhere, commerce everywhere” digital era, enterprises need to listen, predict, assemble and deliver a personalized customer experience, all within milliseconds — otherwise risk losing customers, revenue, competitive advantage, and brand loyalty. This notion is proliferating, and you’d be hard pressed to find an organization that doesn’t know this is the future of […]
The Real Reason Content as a Strategic Function Fails
Everybody loves success. Nobody likes to change. Clayton Christensen, author of The Innovator’s Dilemma, wrote about this almost two decades ago. He argued that as a company (or team) matures, three areas affect its capacity to handle change: resources, processes, and values. Christensen suggests that when businesses start with the question “What should (or can) […]
How to Implement Omnichannel Strategy to Create Seamless Customer Experience
Delivering seamless, integrated customer journeys is essential for good customer experience. It will also improve your results – from retention to sales to ROI. Whether you’re B2B, B2C, or not-for-profit, audiences demand the same experience, no matter where they are. Key to delivering this, you need to embrace the diverse channels your customers are using […]