You may know some basics about data management, but do you realize the transformational results data-management-done-right can produce? This paper explains core data management capabilities, then describes how a solid data management foundation can help you get more out of your data. From getting fast, easy access to trustworthy data to making better decisions and […]
The Bowen Center, one of the largest behavioral health facilities in America, recently increased its IT customer satisfaction score from the low 70s to close to 100%. How? By customizing their network infrastructure with Extreme Elements. And with their new, tailor-made network, they increased the reach of their telehealth services to clientele––nationwide. Extreme believes delivering […]
The managed IT services business has a bright future, with global growth expected to increase from $180.5 billion in 2018 to $282 billion by 2023. Yet, many MSPs continue to find it challenging to grow, optimize, and sustain (or exit) profitability. This eBook series sets out to offer critical guidance to MSPs on how to […]
Pharmaceutical and healthcare companies invest a great deal of time and money in commissioning research to address their insight gaps. The process often results in a suboptimal return on investment (ROI) due to faulty communication and inefficient documentation of insights. Amit Sheinholtz, Senior Associate User Experience Consultant and Elisa del Galdo, Head of Customer Experience […]
Innovation in healthcare does not always come in a digital package. It is born in understanding the true cause of problems, observed or experienced, and using this insight to inform and inspire the creation of solutions that are fit for purpose. This understanding of unmet needs is driven by investigating patients’ problems from the outside […]
If you’ve got a favorite password, you’re already in trouble. A favorite password means that you’re using it on a lot of different websites. Maybe it’s tied to your Gmail account, your bank account, your main credit card, and your login to your business. It’s convenient, it’s unique, and you can’t imagine anyone ever breaking […]
Rachel de Sain is one of the women behind Australia’s groundbreaking digital health strategy, which resulted in a 90% uptake of electronic medical records across the country. Here she shares her story and the insights she learned along the way.
Within our customer experience capability at Blue Latitude Health (BLH), our user experience researchers and designers are tasked with the understanding customer and client needs, to drive innovation and to solve real problems. Recently, a client required a centralized system to drive the development and deployment of data-driven patient services. They wanted the design and […]
Head of Customer Experience Elisa del Galdo explores how healthcare technology can help chronic disease patients and asks what makes a good digital therapeutic? In the 20th century, research, technology, and new novel treatments have enabled us to increase the average lifespan by 25 years, but our healthspan has not increased accordingly. We live longer, […]
The digital therapeutics market is set to reach almost $1 billion by 2026 as wearables and apps continue to play an important role in enhancing healthcare. However, the adoption of these tools by healthcare professionals is comparatively low. Senior User Experience Consultant Stewart Anderson explains why. In the digital age, the technology exists to better […]
Imagine a world where medical records are never lost, doctors and hospitals are more efficient, and no matter where you are, your physician can access your notes at the click of a button. That’s the attractive promise of the electronic medical record (EMR). Hospitals across the western world are buying into EMR systems. The prestigious […]
Customers have an abundance of choice and businesses need to find a way to differentiate themselves from the crowd. Customer experience is quickly becoming those defining criteria. While price and quality play a significant role in purchasing decisions, it is by no means the only consideration. 65% of UK buyers say that customer experience helps […]
A proactive approach for effective clinical supply management is essential for reducing the risk of supply-related delays, stock-outs, and excess inventory. Utilizing simulations to performing “What If” scenario planning for demand forecasting is a powerful, insightful supply chain management tool, particularly for complex studies with multiple variables. However, forecasts are only as good as the […]
Learn How to Slash Your Spending by Failing Faster Pharma and biotech companies waste billions of dollars—and years of research—developing drugs that will never make it to market. This article examines the skyrocketing cost of drug development and provides step-by-step guidance for executing a successful fail fast strategy. You’ll learn: The top benefits of a […]
As companies face pressure to bring drugs to market quicker & at minimal cost, pharma & biotech companies are outsourcing parts of the drug development & manufacturing process. Outsourcing eliminates the need to maintain expensive in-house facilities & provides access to other technologies & expertise.