Using Data Management to Solve Real-World Challenges

You may know some basics about data management, but do you realize the transformational results data-management-done-right can produce? This paper explains core data management capabilities, then describes how a solid data management foundation can help you get more out of your data. From getting fast, easy access to trustworthy data to making better decisions and […]

Extreme Elements: Building Blocks of Autonomous Enterprise to Deliver New Human Experiences

The Bowen Center, one of the largest behavioral health facilities in America, recently increased its IT customer satisfaction score from the low 70s to close to 100%. How? By customizing their network infrastructure with Extreme Elements. And with their new, tailor-made network, they increased the reach of their telehealth services to clientele––nationwide. Extreme believes delivering […]

Enhancing the lifecycle of your insight

Pharmaceutical and healthcare companies invest a great deal of time and money in commissioning research to address their insight gaps. The process often results in a suboptimal return on investment (ROI) due to faulty communication and inefficient documentation of insights. Amit Sheinholtz, Senior Associate User Experience Consultant and Elisa del Galdo, Head of Customer Experience […]

Designing a global digital patient services platform

Within our customer experience capability at Blue Latitude Health (BLH), our user experience researchers and designers are tasked with the understanding customer and client needs, to drive innovation and to solve real problems. Recently, a client required a centralized system to drive the development and deployment of data-driven patient services. They wanted the design and […]

Why aren’t doctors using digital therapeutics?

The digital therapeutics market is set to reach almost $1 billion by 2026 as wearables and apps continue to play an important role in enhancing healthcare. However, the adoption of these tools by healthcare professionals is comparatively low. Senior User Experience Consultant Stewart Anderson explains why. In the digital age, the technology exists to better […]

Is your business really customer-centric? Delivering Exceptional Customer Experiences

Customers have an abundance of choice and businesses need to find a way to differentiate themselves from the crowd. Customer experience is quickly becoming those defining criteria. While price and quality play a significant role in purchasing decisions, it is by no means the only consideration. 65% of UK buyers say that customer experience helps […]

Strategies for Efficient Clinical Supply Management and Forecasting

A proactive approach for effective clinical supply management is essential for reducing the risk of supply-related delays, stock-outs, and excess inventory. Utilizing simulations to performing “What If” scenario planning for demand forecasting is a powerful, insightful supply chain management tool, particularly for complex studies with multiple variables. However, forecasts are only as good as the […]

What Pharma and Biotech Companies Stand to Grain from Early Drug Development Failures

Learn How to Slash Your Spending by Failing Faster Pharma and biotech companies waste billions of dollars—and years of research—developing drugs that will never make it to market. This article examines the skyrocketing cost of drug development and provides step-by-step guidance for executing a successful fail fast strategy. You’ll learn: The top benefits of a […]