Problem: When you trying to update Adobe products such as Adobe Photoshop CS6, Adobe Illustrator CS6, but found out the option for Product Registration, Deactivate and Updates are greyed out. No matter how many times you restart your system, it is still wouldn’t allow you to perform updates on Adobe’s product.
This happened usually caused by Adobe unable to find its update server online, and it will disabled the option of Product Registration, Deactivate and Updates. It’s a common issue and not product malfunction error.
Follow the steps below to solve the greyed out issue for Product Registration, Deactivate and Updates options in Adobe products.
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