Fix PDF Printer missing after Adobe Acrobat or Reader installation on Windows 64-Bit


If you have installed Adobe Acrobat or Adobe Reader on a Windows 64-bit OS, you may notice that the Adobe PDF printer has not been installed. During the installation you may have received an error with this message “Printer driver was not installed. Operation could not be completed (error0x00000002).”

Solution 1: Repair the Acrobat installation using the option in the Help menu.

Solution 2: Uninstall and then re-install Acrobat/Reader on your Windows OS.

Solution 3: Manually install the PDF Printer

– Click Start > Control Panel > Devices and Printers
– Select Add a printer
– Select Add a local printer
– Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down. Click Next
– Click the Have Disk… button
– Click the Browse… button
– Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF
– Select AdobePDF.inf from the list, then click the OK button
– You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)
– Name your printer, e.g. Adobe PDF
– Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\ folders.

Leave a Reply

Your email address will not be published.